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General Info
Debt Management
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What is a DMP?
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We are pleased to assist you on your journey to financial freedom. In order to help serve our clients better we ask that you fill out this quick survey. Thank You.
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Today's Date:
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Are you an active client or have you completed our program?
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No
What is your client #?
1. The service I received from Pioneer Credit Counseling was excellent.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
2. Were you able to reach us when it was convenient for you?
Yes
No
3. Were our representatives courteous and helpful?
Yes
No
4. Were your questions answered in a timely manner?
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No
5. What could we have done better to help you complete the program (if applicable)?
6. Did you find that our educational material was beneficial to you? (Please check ONLY the materials you have used)
Yes
No
A New Day
MyMoneyEd
Credit Compass
Financial Lifeskills Workbook
Credit When Credit Is Due
Pioneer Pilot Newsletter
7. Would you recommend Pioneer Credit Counseling to a friend or relative?
Yes
No
8. Why did you allow your account to close?
No Benefits
Unable to make scheduled monthly payments
Unhappy with the service you received from your enrollment counselor
Unhappy with the service you received from Customer Service
All accounts were paid in full
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